At Muscle Moxie, we want your shopping experience to be smooth, fast, and hassle-free. Below are the details of our shipping process and policies.
1. Shipping Coverage
- We offer nationwide delivery across India.
- Worldwide shipping is available to select countries. International shipping charges may apply.
2. Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Domestic Orders (India): 3–7 business days depending on location.
- International Orders: 7–15 business days, depending on customs clearance and destination.
4. Shipping Charges
- Domestic Shipping: Free shipping on orders above ₹999. Standard charges apply below this amount.
- International Shipping: Calculated at checkout based on weight and destination.
5. Tracking Your Order
- Once shipped, you will receive a tracking ID via email/SMS/WhatsApp.
- You can track your order on our website or through the courier partner’s tracking portal.
6. Delays
While we strive for timely delivery, delays may occur due to:
- Unforeseen courier issues, weather conditions, or customs clearance.
- Incorrect/incomplete shipping addresses provided by the customer.
7. Damaged or Missing Items
- If your package arrives damaged or items are missing, please contact us within 48 hours of delivery at support@musclemoxie.com with photos of the package and product.
- We will work quickly to resolve the issue.
8. Address Changes
- Please ensure your shipping address is correct at checkout.
- Requests for address changes after dispatch cannot be guaranteed.
9. Contact Us
For any shipping-related queries, feel free to reach us at:
📩 Email: support@musclemoxie.com
📞 Phone/WhatsApp: +91-XXXXXXXXXX
🚚 Muscle Moxie – Fast, Safe & Reliable Delivery, Worldwide.